Loyalty Program Terms & Conditions

  1. Introduction

These Terms & Conditions (“T&C”) govern the purchase, loyalty program participation, and payment terms for Hammer Force Pro (HFP) and associated Gym Power products.

Company: Gym Power (in association with Express Fitness Urban)

Products Covered:

Hammer Force Pro

Hammer Force Pro S-Force

Prestige Pro

Titan Mechanix

Titan Extreme

Ziva

  1. Program Enrolment

Clients must sign up for the Gym Power Loyalty Program to participate.

By enrolling, clients acknowledge they have read and agree to the full Terms & Conditions.

The Welcome Pack, containing program rules and reward tracking, will be provided upon enrollment.

  1. Payment Terms

Pricing: All prices are VAT inclusive.

Payment: 100% payment upfront is required to confirm the order.

Methods of Payment: Bank transfer, EFT, or other agreed-upon methods.

Ownership: Title of goods remains with Gym Power until full payment is received.

  1. Loyalty Program

Rate: Flat 2.5% loyalty credit applies to eligible purchases.

Eligibility: Credits earned only on Gym Power equipment listed above.

Validity: Credits expire 12 months after issuance.

Non-Transferable: Credits cannot be transferred, redeemed for cash, or applied to other products outside the program.

Redemption: Credits may only be redeemed against additional Gym Power equipment within the program.

  1. Delivery & Installation

Products are supplied ex-works Express Fitness Urban (EFU) warehouse.

Any delivery or installation will be costed separately once the product has arrived at the EFU warehouse.

Manufacturing Time: Estimated at 8 weeks.

Shipping Time: Estimated at 6 weeks.

  1. Warranty & Liability

Standard manufacturer warranty applies to all products.

Gym Power is not liable for indirect or consequential damages.

Clients must inspect products upon delivery and report any defects within 10 days.

  1. Termination & Refunds

No termination or refunds are allowed once an order has been placed.

Loyalty credits are forfeited if the client fails to comply with T&C.

  1. Miscellaneous

All disputes will be governed under South African law.

Gym Power reserves the right to amend T&C with notice to clients.

Communication regarding loyalty credits, updates, and invoices may be via email, phone, or WhatsApp.